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Privacy Policy
This page is maintained by Dragonfly to answer common privacy questions about our bathing gardens, bookings, and membership. It is not independent legal advice or a certification.
What we collect
We collect the information you provide when you book a session or sign up for membership — typically your name, email address, and payment details. Our payment processor handles card data; we do not store full card numbers ourselves.
How we use your information
We use your information to confirm bookings, send session reminders, manage membership, and respond to your questions. We do not sell personal data.
Cookies and analytics
We may use a small number of cookies to keep the site working and to understand how visitors move through the site. You can manage cookies in your browser settings.
Data retention
We keep booking and membership records for as long as needed to provide our service and meet legal obligations. TODO: confirm retention period with your accountant or solicitor.
Your rights
You can ask to see, correct, or delete the personal information we hold about you. Contact us at naomi@dragonflybathing.co.uk.